As Tehnosila added interactivity to sales processes

On November 26, 2015 the company Advanced Systems of Self-service (ASSS) company announced implementation of interactive terminals of self-service by request of Tehnosila company.

Project Results

Within the program of transformation, the Tehnosila company in October, 2015 opened pilot shop in St. Petersburg.

Tehnosila shop (2014)

In a trading floor of shop four modern interactive terminals of self-service are installed. By request of Tehnosila hi-tech devices were specially developed by Advanced Systems of Self-service company.

Terminals are equipped with touch monitors - for information display about goods, thermal printers - for printing of information on the order. Touchscreen kiosks allow to make comfortable process of the order from a warehouse of shop and a remote warehouse. The functionality of devices can always be expanded for any business challenges. For example, installation of the additional bank hardware will allow to accept payment for the order in the directory at once.

Ilya Knyazev, the CEO of Advanced Systems of Self-service company, noted:

- The new business model of Tehnosila completely answers retail market trends. Therefore transition to a work format, modern and convenient, first of all, for the buyer, undoubtedly, will be repaid. The fact that Tehnosila, having become one of the first large retail networks which decided on similar cardinal changes selected us as partners, very pleasantly. Advantages of multi-channel model of sales and service maintenance, one of components of which just are also our touchscreen kiosks, are obvious and are actively used by market leaders around the world".

Ilya Timchenko, the CEO of Tehnosila, said:

- On behalf of PSS company we managed to find the reliable supplier of qualitative solutions who is perfectly understanding customer needs. Considering our positive experience of cooperation in creation of the systems of self-service and also professionalism of staff of PSS company, we could be convinced of quality of the provided equipment which already receives positive responses from buyers. The solutions proposed by PSS successfully fitted into a new format of shops, and, I think, will be steadily demanded by our clients.