Asia-Pacific Bank introduces Smart ID Engine passport recognition technology

2020: Smart ID Engine Implementation

The Asia-Pacific Bank has introduced Smart ID Engine, an automatic passport recognition technology developed by Smart Engines, to improve customer service, the latter announced on December 14, 2020. The integration of the product into the front-office information system of the bank was carried out by the digital agency D'Terra, specializing in creating effective digital solutions for financial organizations in Russia and European countries.

Manual entry of passport data requires the bank employees to spend a significant amount of resources and time. Thanks to the introduction of Smart Engines passport recognition technology by D'Terra, the Asia-Pacific Bank automated the entry of passport data in the front office system, which ensured an increase in the number of applications in branches.

The goal of the project to introduce the Smart ID Engine software product in ATB was to provide the technical possibility of using artificial intelligence-based systems to recognize passports of citizens of the Russian Federation. The transition from manual to automated passport data entry allows you to quickly and conveniently fill out applications to customers, agents and partners of the bank.

Now, when opening a bank account, issuing a credit application or performing any transaction requiring individuals, company representatives and individual entrepreneurs to provide a passport, it is enough for an employee or agent of the bank to scan the client's passport. Smart ID Engine extracts all the necessary data in 1 second, and the recognition results are automatically entered into the bank's information systems.

The use of Smart Engines recognition systems made it possible to optimize the bank's working processes, including the work of employees in branches. The burden on employees working with customer data has been comprehensively reduced. Automatic recognition has accelerated the process of filling out documents by our employees, as well as partners and agents of the bank. This is much more convenient and faster, "says Pavel Monakhov, director of the department for the development of remote services at ATB Bank.