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Project

Gandalf provides support for 1C family programs for Astragal

Customers: Astragal

Rostov-on-Don; Construction and construction materials industry

Contractors: Gandalf (Gendalf)
Product: IT outsourcing projects

Project date: 2021/05  - 2021/11

2021: Maintenance of "1С" systems

GANDALF on December 14, 2021 announced the support of 1C family programs for Astragal LLC.

From the very beginning, the management of Astragal LLC identified GANDALF as a supplier of automation software products and their support services. The history of cooperation began with the search for a highly qualified 1C partner in the South of Russia, capable of helping in any conditions.

For the work, Astragal LLC uses two products that are most popular with production enterprises:

As part of the support, the company's management settled on the Optimal tariff from GANDALF, which includes updating to 6 bases, remote connection of the Consultation Line and a number of services from 1C.

The most sought-after service for accounting of Astragal LLC is the Consultation Line. The number of customer cases is not limited in the selected rate. Also, LoC employees can connect remotely to the user's desktop and make the necessary manipulations.

"1C: Fresh" - a service in which the salary of employees of the enterprise is maintained. The accounting service assessed the convenience of remote access to the database and the lack of dependence on the technical health of the computer.

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We appreciate our cooperation. "1C:ITS from GANDALF is always prompt qualified assistance and advice. Abnormal situations arise at the most inappropriate moment and it is important to have a specialist at a distance of one call who knows exactly what to do! - said the chief accountant of Astragal LLC, N.A. Kireeva
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