In the service center "Avtoset" in Brest implemented the NeuroniQ system

On October 2, 2018 "Technologies of the future" announced system implementation of NEURONIQ in the service center "Avtoset" in Belarus.

For convenience of customer service in Brest, specialists of NEURONIQ created the most suitable operation algorithm of a system using service of prerecording, an opportunity to receive at once several services in one coupon, an output of the status of service on an information display and a call-back.

In addition to the personal address to the employee of car center for setting in queue, the visitor can reserve visit time in advance. Prerecording in car center is possible via the website of the company. After filling of a web form the client gets an individual number which will need to be reported on arrival in car service. After activation of prerecording on the administrator's rack the client will receive a talonchik on service with sequence number of an electronic queue. At the same time, if the car owner arrives after time selected at advance registration, the employee of the center will suggest it to be rewritten for other term or to take the place as the current queue. Also at the appeal to car service the client can ask about accomplishment of several works on service of the car at once, but at the same time he will receive only one coupon and will be invited to take away the machine after accomplishment of all requested services.

After registration procedure passing the clients expecting the queue or those who already handed over the machine and wait for completion of works, can keep track of the status of a status of boxes of service on an information display. The LCD panels located in car center reflect information on what posts are held and what are ready to accept the car in work. Also using information displays, the car owner will see the invitation to service with refining of number of a post where it should come around. In addition, informing clients using a call-back will allow to stay in the know of promotion of queue to all clients including that who prefers to expect out of the premises. The call-back increases convenience of service at the expense of the client's call by the phone number a voice message which will warn the car owner that his time approached and also will report number of boxing in which it needs to approach. So, caring for quality of the provided services and having attentively studied opinion of clients, owners of car service jointly with specialists of NEURONIQ developed the most convenient option of use of a system that allowed to automate all process of service and to make it more ordered and comfortable.