"Electronic cashiers" of Otkritie Bank will replace operators in all Avilon dealerships

2022: Completion of the introduction of "electronic cashiers"

Otkritie Auto (Otkritie Bank's auto business unit), in partnership with SMT Engineering, completed a pilot project to introduce "electronic cashiers" based on an automated electronic cash center (AECU) in Avilon dealerships . Otkritie Bank announced this on September 27, 2022. Recently, AG AVILON has completely abandoned cash nodes with operationists in favor of a new level of service.

Now payment for the purchase of a new car or a used car, as well as payment for the services of a service center, can be made using an electronic cashier, which is designed to automatically accept, recount, authenticate, store and credit funds. The cash collection unit of this format accepts any amounts, providing high reliability and speed of processing the deposited cash (~ 1,000 bills per minute), and if necessary, gives out a change - payment takes literally a minute.

The electronic cashier is a self-service device and solves the key tasks of the dealership: it replaces the classic cash center with personnel, simplifies collection and ensures a high level of security of funds. It is fully autonomous and works around the clock, with no holidays or weekends.

The pilot project for the introduction of electronic cashiers lasted more than a year and was recognized as successful. After that, we began to replicate automatic deposit machines and supply them turnkey to dealerships. As of September 2022, 100% of our partner's dealer network is equipped with electronic cashiers, "said Anna Gordeeva, director of the Otkritie Auto corporate business department. - In addition to the obvious advantages of automating the process of payment for goods and services, the electronic cashier allows you to provide customers with a different level of service, improves the customer experience of motorists and makes serving future car owners as comfortable and safe as possible.

Installing an electronic cashier is a vivid indicator that we care about customers, their time and security. Thanks to ADM, we reduce and simplify the process of payment for services to literally two actions. Motorists highly appreciated this opportunity and no longer want to return to the old payment scheme through the cash center, - commented Alexander Volchkov, Deputy General Director for Economics and Financial Unit of AG AVILON.