Customers: Probusinessbank Moscow; Financial services, investments and audit Contractors: Jet Infosystems Product: BMC ProactiveNet Performance ManagementProject date: 2012/12 - 2013/01
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The Jet Infosystems company announced on February 1, 2013 implementation in JSB Probusinessbank of a monitoring system of work of business and critical applications.
Background
Probusinessbank has completely automated structure of a set of business processes that creates increased requirements to stability of functioning critical for IT-servisov. Bank made the decision on system implementation of monitoring of IT services.
Solution
The Jet Infosystems company implemented the project. Experts of the system integrator proposed the complete solution which cornerstone two software products are: BMC ProactiveNet Performance Management providing constant control of a status of IT services and IT infrastructure, and "to ProLAN the Fifth Level".
Specialists of the contractor set the software in DPC of the customer and automated process of data acquisition about functioning of all components of IT infrastructure ensuring functioning of above-mentioned IT services.
In the project progress connected the new equipment appearing at the customer to a system and complicated system architecture after development of architecture of business applications.
Report settings, created by a monitoring system, according to requirements of bank became the final stage.
"Transition from reactive management of work of IT systems to pro-active was our main objective. The monitoring system allowed us to increase reliability of functioning of critical applications and to minimize possibility of the failures capable to have an impact on business processes. Thereby we minimize idle times, we reduce losses of working time and we increase availability of IT services" — Denis Garevsky, the head of department of the RBS systems of Probusinessbank noted.
"This project — a bright example of effective implementation of business needs using IT solutions — monitors and control. During the project we solved problems of control of work of different applications, and typical means of synthetic monitoring and interception of traffic were not suitable for some of them. In such cases we implemented operation analysis, directly executed by the user in a workplace — Alexey Nikolaev, the Head of Department of management systems of Jet Infosystems company emphasized. — We derived pleasure from joint work with a team of the customer — colleagues were most involved in the course of the project and configured on constructive interaction. It was one of success factors of implementation".