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Project

BMC Remedy Service Desk

Customers: Central Bank of the Russian Federation

Moscow; Financial Services, Investments and Auditing

Contractors: Multisystems
Product: BMC Remedy Service Desk

Project date: 2014/04  - 2014/09

2014

Upgrade BMC Remedy and migrate to a centralized ITSM that supports more than 1,200 concurrent users. As part of the project, custom development was carried out on the BMC Remedy platform.