Baikal Service switched to MFD with "Contour" services

2023

Switch to machine-readable powers of attorney using "Kontur.Diadok"

The company SKB Kontur announced on August 25, 2023 that in the fall of 2023, some categories of employees will have to work electronic documents with the following scheme: certificate from an individual and. machine-readable power of attorney (MCD) The company "" prepared in Baikal-Service advance for the changes along with the service. E-DOCUMENT FLOW Kontur.Diadok

On August 4, 2023, another amendment to the 63-FZ regarding the application of machine-readable powers of attorney was published. They extended the possibility of using an employee's certificate when signing documents - to work with this type of signature, you do not need to issue an MFD. Such certificates can be used until August 31, 2024 or until the expiration date, depending on what happens earlier.

However, from September 1, 2023, certification centers will cease to issue employee certificates. Employees who do not have a certificate, as well as all new employees of companies, will need to use certificates of individuals and electronic powers of attorney to sign documents.

The Baikal Service company did not postpone the transition to these rules and began the implementation of the MFD until the amendments were published. The decision was made by the management, and the implementation was entrusted to the Settlement Service, which, among other things, is engaged in sending primary accounting documents to the company's clients through EDO. In March 2023, employees began to use certificates of individuals and electronic powers of attorney to sign documents.

Prior to that, Baikal Service went through several stages of preparation. Employees involved in sending documents through EDM received certificates from individuals. Then the IT department registered certificates in the company's information system. After that, an employee responsible for issuing the MFD was appointed.

The company has chosen for itself a suitable way to create an MFD - release in a specialized service. Employees wanted to see an understandable service with a simple interface, which does not require additional training to work in. The company decided to dwell on the web version of the Contour service. Trust. Baikal Service is already working with electronic documents in the EDO Kontur.Diadok service, which also served as one of the reasons for choosing a service for creating an MFD from the Contour.

At the end of August 2023, Baikal Service is focused on informing about the transition to machine-readable powers of attorney of its counterparties.

At this stage, we have already learned how to work with the MFD. Now it is important for us to tell counterparties that we are ready to interact according to the rules. So, together with the Kontur team. Diadoc we organize an information newsletter: we inform our partners that we have switched to the MFD, and tell them how to do it, noted Sergey Polyaev, head of the settlement service of Baikal-Service TK LLC.

Baikal Service has a large volume of cargo transportation and a wide range of services provided. In the first quarter of 2023 alone, 1.2 million documents were sent through EDO. In the second quarter of 2023, their number increased to 1.4 million. The company decided that with such volumes, the right approach would be to smoothly transfer customers to interact with the MFD.

At first, Baikal Service worked according to the updated scheme with only 10% of the total number of documents. Responsible employees collected feedback from counterparties. Since there were no comments, the company began to increase the percentage of documents signed using the MFD. At to data the end of August 2023, their number exceeded 80%.

Baikal Service is among the pioneers in the implementation of the MFD. Many companies prefer to delay last-minute work changes. But those who understand that switching to new rules takes time are testing the scheme in advance. "Baikal Service" is just among them. Companies that are not yet ready for the MFD have additional time to adapt comfortably to changes. According to our estimates, the transition to machine-readable powers of attorney takes from one to six months, said Olga Khamidulina development project manager in Diadoc.

Results of the transition to EDM

The transport company "Baikal-Service" together with the company "SKB Kontur" shared the results of the project for the transition of the company to electronic document management. This was announced on June 8, 2023 by the Baikal-Service company.

As of June 2023, more than 133 thousand customers are already working in the EDO service. In 2022, the number of connected counterparties tripled compared to the previous period - more than 3.5 million electronic documents were transferred over the year. Three employees cope with sending this volume - when working on paper, it would be necessary to significantly increase the staff.

Thanks to the use of EDO, the company's financial costs have halved. At the same time, the speed of receipt of payments from customers increased due to the acceleration of the delivery of primary documents. The time for receiving and signing documents was reduced from 2-3 weeks to several minutes.

Шаблон:Quote 'author = said Sergey Polyaev, head of the settlement service of Baikal-Service TK LLC.

Шаблон:Quote 'author = noted Denis Salikh, Commercial Director of EDO in Kontur.

In addition, as of June 2023, the company is implementing the Logistics from the Contour project, which will make it possible to transfer electronic work with waybills and significantly increase the efficiency of this part of document management.

2021: Results of the transition to EDO

The transport company "Baikal-Service" appreciated the advantages of switching to electronic document management (EDO) in cooperation with Kontur, using its service Kontur.Diadok. This was announced on October 22, 2021 by the Baikal-Service company.

In just a year, the carrier provided for more than 80 thousand of its customers operational delivery of 2.5 million documents via EDO, while receiving 7 million rubles. savings.

With the application of this approach in mutual settlements, the company has become more in line with customer expectations, the speed of transfer of primary documents has increased, and the process of sending documents has become more transparent and controlled.

As of October 2021, about half of Baikal Service's existing customers - legal entities - have been transferred to EDO. This allows you to quickly exchange documents, we have reduced payment terms and costs. All this, of course, contributed to an increase in customer loyalty, "said Violetta Primakova, Deputy Financial Director of Baikal-Service TK LLC.

According to Sergei Polyaev, head of the settlement service of Baikal-Service TK LLC, the company sends a large amount of documents from all to the country over the same point, and only three employees work with outgoing EDO traffic on 113 branches of the company.

2019: Results of implementation of Kontur.Diadok

December 25, 2019 SKB Kontur announced the results of the introduction of the system E-DOCUMENT FLOW Diadoc in the trans-port company "."Baikal-Service

In the first three months, 350 thousand electronic documents were sent. This made it possible to reduce postage by 650 thousand rubles.

As of December 2019, Baikal-Service has more than 100 branches, each of which is connected to the EDO system.

We decided on the Contour system. Kontur.Diadok, since the majority of our customers - about 85% - work with this operator. In a short period of time, we managed to establish interaction through Diadoc with more than 15 thousand counterparties, and their number is constantly growing, noted Sergey Polyaev, head of the settlement service of Baikal-Service TK LLC

Employees began to spend less time on paperwork and preparation for shipment. The outgoing document flow for all branches of the company is conducted by only three specialists. At the same time, customers receive the original documents on the same day they were sent. Previously, delivery could take one to two weeks.

The specifics of the provision of transportlogistic services implies the remoteness of the company from its customers. Another industry feature is a large number of counterparties and an impressive amount of document flow, said Nikolay Zhenishek, Head of the Development Sector of Diadoc at the Center for Work with Federal Clients of SKB Kontur

Thanks to the use of a ready-made module for integration with 1C, it was possible to quickly launch EDO in an organization with an annual document flow of 3 million documents. The capabilities of Diadoc made it possible to automate the processing of documents and the formation of packages for sending. The result was a saving of time and resources for postal delivery, as well as a reduction in the burden on employees.

2017: EDO Launch

The launch of EDO based on the Kontur.Diadok system in the Baikal-Service company began in 2017, then only 50 customers switched to electronic document exchange.