| Customers: Baltic Transportation Company (Baltrail) Contractors: Elma (Elma, Intelligence Lab, Practice of BPM) Product: ELMA BPM SuiteProject date: 2015/03
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March 23, 2015. The Baltrail company announced[1] implementation of the ELMA BPM system.
The implementation project of the ELMA BPM system in "Baltrail", the rendering service in forwarding service and customs declaring, started in 2014. In each of 9 offices of the company across all territory of Russia from 20 to 50 external processes which main feature is tough regulation both according to the list of tasks, and on completion dates are at the same time performed. Any deviations performed by processes lead to considerable losses both the company, and her clients.
The BPM solution is used only regarding processes so far, but already allowed to reduce to zero losses from penalties and penalties and also to lower costs for compensation and administrative expenses.
Notes
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