Customers: Branding Lab Moscow; Advertizing, PR and marketing Contractors: Business Navigator, KG (Monitor CRM) Product: Monitor CRMProject date: 2012/01 - 2012/05
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In May, 2012 implementation of Monitor CRM in Branding Lab company is successfully complete (Moscow). The main profile of activity of business "Branding Lab" — organization of events and advertizing and media support of business.
Monitor CRM is set in Branding Lab sales department; the program is integrated with the accounting system and customer bases. As a basis the standard settings finished taking into account specifics of the company are used. For company management of a prednastroyena the special reports allowing to control loading of employees and to create short-term plans forecasts of payments in a foreground mode. Setup of the module e-mail of mailings became one of key problems of implementation.
Speed of implementation of the CRM system and personnel training was the main requirement of "Branding Lab". Specialists Monitor CRM service center carried out a full range of works in 4 working days.
Cooperation of "Branding Lab" and Monitor CRM will be continued.