Burger King (T1 Cloud (formerly T1 Cloud))

2023: T1 Cloud helps Burger King improve customer experience

T1 Cloud (T1 Holding) provided cloud services for the Burger King restaurant chain. The company has moved sales and customer service management systems to the provider's infrastructure.

Burger King is actively developing remote formats of customer interaction in digital channels, focusing on constantly improving applications for users and creating new products. Placing information systems in a virtual environment T1 The cloud allows the company to scale business faster and improve the quality of online services provided, reducing the time and cost of organizing its own infrastructure.

High cloud performance T1 The cloud enables Burger King to accelerate the responsiveness of all customer service applications and systems and reduce the processing time of online user requests. Even during peak loads, a fault-tolerant cloud infrastructure ensures uninterrupted operation of restaurant chain services. In addition, the company can effectively solve the problems of storing and managing large amounts of data and, based on analytics data, further build personalized communication with consumers, improving customer experience.

The ability to flexibly scale computing resources allows Burger King to accelerate the process of internal development - in a short time and at a minimum cost to launch new digital products for users. Depending on current needs, the company can adjust the amount of computing power consumed as needed.

PCI DSS certification confirms the compliance of the T1 Cloud infrastructure with international requirements for the security of customer payment data when they make online transactions.

Cloud T1 Cloud provides Burger King with a flexible and functionally developed infrastructure and a set of ready-made services for effective process management and business development of the company in digital channels. Thanks to the resiliency and reliability of our platform, the company's applications are stable, and services are available to customers around the clock for any load. Burger King has the ability to quickly get the right capacity as needs grow, accelerating time-to-market and the launch of new projects, noted Georgy Dzhabiev, Director of Business Development T1 Cloud.

Burger King has been focusing on the development of digital communication formats with our customers for many years, and today a significant share of sales falls on digital channels. Moving part of the infrastructure to the cloud T1 The cloud allowed us to improve the reliability and availability of the systems responsible for the client service. The company has received a ready-made solution that ensures the continuity of business applications with the required level of performance. This allows engineers to redirect resources to more complex tasks, such as creating new products. In the future, we plan to continue to use the provider's cloud services in the processes of development, improving the quality of service and improving the customer experience, shared Roman Bugriy, Head of Cloud Infrastructure Burger King.