"Business Rus" began industrial operation of ant Time Slot Management

2024: Launch of ant Time Slot Management into industrial operation

On October 18, 2024, ANT Technologies announced the transfer of the ant Time Slot Management system to commercial operation after the completion of the trial period of operation at the warehouse of the Delovaya Rus trading and engineering company.

Delovaya Rus Group of Companies is an engineering company, a supplier of equipment for complex equipment of catering enterprises. It supplies its own products to the Russian market, as well as goods from leading world manufacturers. It has 26 branches and a wide dealer network of more than 200 companies.

Delovaya Rus offers customers an optimal range of services, including an adapted ordering system transport logistics , to the customer's door in the shortest possible time, equipping the institution with everything necessary. As part of the strategy to improve customer service, Delovaya Rus optimizes the channels of interaction between delivery managers and warehouse customers. Using the ant Time Slot Management system, the company has organized a convenient digital channel for booking the time of arrival at the warehouse. According to the results of the trial period, the employees of the warehouse and the delivery department noted a reduction in communications regarding the coordination of the timing of the arrival of customers and the execution of applications for passes. During the pilot operation, a number of improvements were made to the system to take into account the specifics of the Delovaya Rus business.

Based on the results of ant Time Slot Management, system users noted the following positive aspects of implementation:

• Work has begun to optimize the processes of the delivery department;
• Reduced load on the warehouse for handling vehicles in the loading and unloading area. Status information became available to counterparties in ant TSM in on-line mode.
• Reduced workload of managers due to the absence of the need to issue applications for passes;
• Based on visual statistical data, it became possible to conduct a dialogue with counterparties on the observance of the time of arrival at the warehouse for timely unloading or loading of the machine;
• Customers are satisfied with the functionality of the system and the possibility of pre-booking the time of arrival at the warehouse;
• It is possible to accurately assess the indicators and effectiveness of the current situation based on good data visualization;
• Quick reaction and introduction of necessary modifications by the developer into the system functionality.

In general, we are satisfied with the functionality of the ant TSM system. Working in this program does not cause difficulties. At the time of the launch of ant TSM into commercial operation, we were able to transfer most customers and suppliers to permanent work in the program. We continue to inform customers about our way to book the time of arrival at the warehouse so that the warehouse can process the car as a priority, "said Oleg Nikolaevich Kalinichev, head of the Delovaya Rus warehouse complex.

The ant Time Slot Management system is a fairly versatile solution that will suit an enterprise with any specialization. If more than 10 cars arrive at the warehouse a day, then you can already think about the advisability of using ant TSM. We are pleased that our partners Delovaya Rus have asked us for help in organizing the management of communication processes with counterparties and loading and unloading operations. We are confident that the capabilities provided by the system for resolving the incoming transport flow to the warehouse will significantly improve the work of the warehouse, the delivery and communication department with counterparties, - said Alexander Usov, General Director of ANT Technologies.