Customers: Chkalovskagrostroysnab Chkalov (Orenburg Region); Construction and industry of construction materials Contractors: RIC 1C Product: 1C:CRM PROFProject date: 2010/09
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The Following Functions Were Automated:
Customer relationship management (CRM)
Maintenance:
Consultation on technical issues of work with software products of 1C is performed Updating of the platform and the standard configurations "1C: Enterprise", diagnostics of a status of information base, creation of archive copies is made
Description
According to the customer:
1. As a result of implementation of software products performance of sales managers increased by 50%. 2. The software has very user-friendly and intuitive interface that facilitates personnel training. 3. Solutions have all necessary functionality for automation managerial and accounting therefore there is no need of additional completion.
The Following Tasks Were Performed:
Consultations on the choice of the software and options of its maintenance Sale of the selected software products Delivery of software products in office of the customer Software installation on the customer's computers Collecting and requirement analysis of the customer to an automated system Planning of stages of works, drawing up job schedule Integration with other systems based on 1C: Enterprise Initial settings of standard/industry solution (program) to start accounting Input of opening balances / the help when entering opening balances Individual training at office of the customer