| Customers: Contact center Astana Astana; Advertizing, PR and marketing Contractors: Without involvement of the consultant or not data Product: Call Center InfinityProject date: 2012/12 - 2013/02
|
The outsourcing contact center Astana is automated by the solution Infinity Call Center, the developer company of a product reported on February 5, 2013.
Selection
"We considered different versions of solutions, there was a wish to find the best ratio of functionality, quality and price, - Renat Gaynutdinov, the CEO of Contact Center Astana LLP noted. - Infinity conformed to all our requirements, and the user-friendly interface became pleasant addition. Also high professionalism of managers of the company who in detail described a system and told us all features had an impact".
Solution
As of February 5, 2013 integration with the CRM system at the 1C Platform is made : Enterprises 8.2.
"Plans for development in us the most ambitious: as much as possible to cover the market of telemarketing and services of outsourcing of call centers of Astana, and later and all Kazakhstan. And for this purpose we have all necessary tools!" - Renat Gaynutdinov emphasized.
| The site content is translated by machine translation software powered by PROMT. The machine-translated articles are not always perfect and may contain errors in vocabulary, syntax or grammar. Read original article If you find inaccuracies or errors in the results of machine translation, please write to editor@tadviser.ru. We will make every effort to correct them as soon as possible. |