Softline helped the Georgian Credo Bank to implement the remote servicing system

2019: Start of a system of remote banking

On November 26, 2019 the company Softline reported that it helped one of banks Georgia to start a system remote service on the basis of the platform CR2 BankWorld. Now Credo Bank had an opportunity to bring products to the market, to implement different formats of interaction with target audience, it is essential to expand a circle of corporate and retail clients. Creation internet- banking became an important step on the way to the digital transformation of business increasing competitive advantages of both a single credit organization, and all financial system of Georgia in general.

Success of business during a digital era in many respects depends on information transmission rate, implementations of different formats of customer interaction, capability of the companies quickly to develop and bring digital products and services to the market. Proceeding from it, the management of Credo Bank makes the decision on creation and start of a system of remote banking. Softline suggested to use the BankWorld platform developed by the international company CR2.

Softline actively advances banking software of vendor on the market of Georgia. The BankWorld platform differs from numerous similar solutions on functionality, cost and an implementation time. It allows financial credit institutions to manage easily channels of self-service from a uniform point, to quickly develop and start products and services, to create the personalized offers for specific segments. Improvement of service finally leads to increase in a customer loyalty and increase in profit.

Within project implementation experts of Softline not only proposed the technical solution capable most full to satisfy all needs of the client, but also built effective communication between representatives of CR2 and Credo Bank. CR2 company with assistance of Softline performed system implementation of remote banking. After carrying out all necessary tests Internet banking was brought into commercial operation.

Softline helps the clients to perform digital transformation of business, and start of the remote servicing system in Credo Bank – an important step of our customer on the way to digitalization. For creation of Softline Internet bank offered the BankWorld platform developed by CR2 company. Use of technologies of vendor helps us to solve the most complex problems of clients. The Internet banking let in Credo Bank is available in Georgian. We are sure that the intuitive interface and a wide range of possibilities will be appreciated by clients of bank, revealed features of project implementation the director of Softline Georgia Revaz Urushadze

Transfer of business processes to new rails is always connected with a certain risk. Except the product and the developer, it is critically necessary to have the reliable partner as whom in our case the Softline company acted. In the project it is the additional vote helping to select correctly the solution, to build strategy and also to understand administrative matters. With active support from Softline Georgia we could build the platform for development of the innovation banking products. And it is guarantee of future growth of the company in the conditions of the accruing competition, commented on CIO Credo Bank of Sandro Cumsiashvili