Customers: Development bank of Republic of Belarus Minsk; Financial services, investments and audit Contractors: QuadroSoft Product: Naumen Service DeskНа базе: Naumen Service Management Platform (NSMP) Second product: Naumen Contact Center (before IP call center of Naumen Phone) Project date: 2019/12 - 2020/04
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2020
System implementation of SD gave an opportunity to process optimization of interaction and communication and also the automated control of terms and quality during the work on addresses of users.