Diasoft FA Retail

Valery Shane, head of the department of IT of Transcapitalbank: � In 2011 we are going to expand presence in the market of retail lending. And business divisions need a full-fledged system which will provide automation of all business processes connected with mass customer service: operational processing of the request for the credit, quality standard of risk of the potential borrower at a stage of decision-making and issuance of credit. Already creation of "a frontal surface" began, its components will be integrated with the back office systems in real time. Only at the first stage to the integration platform on the basis of IBM WebSphere it is going to connect seven systems: two back office systems – Diasoft FA# Retail and "New Athena", the processing Smart Vista system, the Siebel 8.1 system integrating functions of the CRM system and the credit front office, the system of Internet banking, a scoring system of Capstone Decision Accelerator (FICO) and the system of interaction with credit bureaus Credit Registry.