Customers: Comstar-United Telesystems (Comstar-OTS) Moscow; Telecommunication and communication Contractors: NVision Group Product: EMC Ionix IT Operations IntelligenceProject date:
|
For creation of a single system of monitoring the solution EMC Ionix IT Operations Intelligence as it has the built-in functionality on automatic correlation and determination of the root reasons of network failures on the basis of the analysis of topological communications between objects of monitoring was selected. The single system of monitoring Comstar-OTS created by specialists of NVision Group allows not just to display all current abnormal events, but also to automatically determine causes and effect relationships between them, to analyze influence of network failures on the provided services, clients and business processes of the company. Its implementation allowed to raise noticeably the quality level of the provided services, and, as a result, to improve loyalty of subscribers.