ER-Telecom Holding (Call center)

The project of creation of the joint call center is implemented based on the platform ER-Telecom in Izhevsk, as of the end of March, 2010 on the platform in Izhevsk addresses of subscribers from seven cities in which the operator provides services (Izhevsk, Nizhny Novgorod, Saratov, Barnaul, Voronezh, Lipetsk, Krasnoyarsk) were serviced. In process of start of sales in the new cities of the project and further geographical expansion, the city will be connected to service in the joint call center. Gradually all cities of the project will pass to service in uniform own call center ER-Telecom.

In September, 2010 the ER-Telecom company opened in Perm the Command Center Sales (CCS) - the new federal division of the company designed to perform sales of telecommunication services in all Russia from Perm. Today he was visited by the governor of Perm Krai Oleg Chirkunov. Command Center Sales is a modern, hi-tech office where more than 450 jobs are already created. The personnel increase to 1 thousand is in the future planned. Today the investment volume into creation of Command Center Sales was about 300 million rubles.

From Perm calls are performed across all territory of presence ER-Telecom - in 22 Russian cities. Operators ring round potential clients. According to the results of telephone negotiations the request for connection to products ER-Telecom is sent to the city where the potential client lives.