Customers: Ekaterinburg STC of federal state unitary enterprise NPP Gamma
Contractors: RIC 1C Product: 1C:Enterprise 8. Trade management and customer relations (CRM)На базе: 1C:Enterprise 8.3 Project date: 2013/09
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Automation of a customer relationship management process in the Ekaterinburg STC of Federal State Unitary Enterprise NPP Gamma using a System "1s: Upravleniye torgovley i vzaimootnosheniyami s kliyentami (CRM)"
The Following Functions Were Automated:
- Purchases (supply) and vendor relationship management
- Settlement with suppliers
- Vendor relationship management
- Customer relationship management (CRM)
- Sales management, logistics and transport (SFM, WMS, TMS)
- Sales (sale), service, marketing
- Analysis of sales of ABC/XYZ
- Wholesale
- Order placement of buyers
- Sales planning
- Pricing, price lists