Customers: Enter Svyaznoy Contractors: SAP CIS Product: SAP ERPНа базе: SAP NetWeaver Project date: 2011/10
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The chief information officer of Enter Svyaznoy Zaruyev Anton Vadimovich told that the company ezhememesyachno opens several new shops and the park services - regional warehouses. "For half a year we increased the range by 5000 articles and added 3 commodity categories. A system which is capable "digest" the increasing information volumes is necessary for us, be scalable, support the active growth of business and it is correct to consolidate information on customer interactions which comes from all on-line and off-line of channels. Moreover, working in the system of preorders - the website, the directory, mobile applications, contact center - Enter Svyaznoy makes big demands to the accuracy of commodity accounting. SAP, certainly, is the platform on which the company will be able dynamically to develop and set the quality standards of customer service in the industry", - Anton Zaruyev commented.