Freight One approved the operating business model of the company

2016-2018

• The analysis of a process maturity of the company showed that the majority of processes of the company have no regulations
• The available regulations duplicate each other

Internal training of BPM

More than 120 employees were trained BPM

Training is provided by Process office and is based on internal standards, the approved Agreement on business process modeling

Training includes:

• general management theory processes
• acquaintance to the methodology admitted to the companies
• accomplishment of a practical task on creation of the EPC model

As a result employees:

• broadcast the culture of process management in the divisions
• take part in development of models for optimization and automation in projects – are included as "Business experts" of the Working Groups

Results

The target business process model is created:

• The company passed from functional approach to process, the new process architecture, curators, owners of processes is approved.
• Requirements and offers to the IT system, a target organization structure are developed.

After investments into process model – the company more flexibly and quickly changes the business processes:

• modeling and approval more 200th TSELEVYKH of processes in ARIS, for implementation of the project of SAP took less than 3 months;
• creation of 150 detailed models of processes in ARIS, within the phase "Detailed Design" of the OTsO project was performed 2 months, the PGK internal resources about involvement of consultants
• there is no problem – to change / create regulations of process. In 2018 more than 200 regulations of business processes will be updated and reissued

The involvement of employees increased:

• More than 100 employees are familiar with practice of modeling in ARIS, offer changes and are ready to participation in new projects and continual process improvement which participants they are.

2014

On November 13, 2014 the BMP Logic company announced project completion of updating of the operating activity business model Freight One on the platform of ARIS technologies.

Project Tasks

Significant project task — creation of a basis for permanent increase in efficiency of internal business processes of the company, improvement of interaction with key partners.

Project Progress

Attracted BMP Logic company together with which updating of process model of activity of PGK is carried out to project implementation, more than 30 experts of the customer from different structural divisions are interviewed.

One of the first-priority directions of improvement formulated by company management - optimization of key processes of customer relations within a sales cycle and rendering services (basic processes of the commercial block), formation of the requirements to their automation necessary for the subsequent implementation of the CRM system.

Works on creation of Process office — uniform Competence Center concerning process management and creation of target process model of activity are planned (to be model).

Project Results

Less than two months are spent for execution of the project. For modeling of processes the ARIS system of version 9 from Software AG company is used.

"The implemented project is a necessary stage on the way of increase in efficiency of operating activities of PGK — Sergey Shashurin, the deputy CEO for information technologies of Freight One noted. — The received results will form the basis of both further development of business processes, and automation of activity of our company".

"Creation of process model for one of logistic leaders of Russia — the sign project — Maria Kamennova, the CEO of BMP Logic company emphasized. — Improvement of activity of PGK and increase in its operational efficiency will allow also the enterprises from other branches of the economy — to partners and clients of PGK — to work more effectively that now is vital for our country".