GGroup (SteadyControl Human Resources Control and Management System)

2022: + 244% of GGroup AGZS network traffic after SteadyControl implementation

GGroup operates in a competitive market and sells only gas engine fuel. In this network, managers have prioritized working with the client, increasing his loyalty and return. After the SteadyControl system was connected, the overall compliance with the standards by line personnel improved by 31% (from 53% to 84%) in six months. During the same time, the average traffic of the gas station chain increased by 244%.

This result is achieved by improving the following criteria:

• AGZS employees were the first to approach the client - 90% compliance
• Clarification of the client's participation in the loyalty program sounds 45% more often
• Observance of punctuality in shift acceptance - 100%
• Invitation to visit AGZS again or gratitude for the purchase sounds 63% more often

With the introduction of the SteadyControl human resources control and management system in GGroup, senior operators have become more independent on the ground. Everyone has their own personal account in the system. With it, they see and monitor the work of line employees. The neural network automatically collects information for each point and employee, processes it and forms objective recommendations for making management decisions.

Managers have a high-quality tool for digitalizing all business processes, as well as the need to tie the SteadyControl system to staff motivation. In addition, the system helps to build a training process that is accessible to all employees. In the event of a breach, there is an excerpt from the service standard on the report page that explains how the employee had to proceed to avoid the error.