The Russian robotization platform has increased the speed of service to users of the ERA Monitoring system

2022: IconRPA implementation

On August 18, 2022, a domestic developer IconSoft GLONASS JSC revealed the results of the implementation of a solution for robotizations IconRPA providing import substitution such foreign products as UI Path and. Blue Prism The platform made it possible to optimize the work of the subscriber department without additional costs, as well as automate 80% of routine operations to increase the convenience of tens of thousands of carriers logistic and companies - users "" - Monitoring ERA Russian a monitoring service transport created on the basis of state the information system "."ERA-GLONASS

IconRPA is used to optimize the entry of large amounts of information into the client billing subsystem with the ever-increasing load on ERA Monitoring. IconRPA, in particular, ensures the collection and transmission of reliable data on the movement of vehicles for the transportation of passengers and dangerous goods in accordance with the requirements of the Decree of the Government of the Russian Federation of 22.12.2020 No. 2216. The information allows fleet owners and supervisors to improve the safety and efficiency of transportation.

As of August 2022, more than 160 thousand vehicles are connected to the platform. The increase in registration since the beginning of 2022 exceeded 60 thousand cars. An average of 1.5 thousand cars are connected to the system weekly. The increased demand for ERA Monitoring is caused by the increased activity of regional passenger carriers and the massive transition of Russian logistics companies to a domestic solution for monitoring transport after leaving the market of foreign providers.

Previously, payment for services by counterparties of ERA Monitoring was carried out without integration with a personal account for data exchange. The Russian IconRPA platform successfully coped with the task of complete automation of a complex multi-level process.

The integration of robots into the business process and the development of basic scenarios took only about a month. Within a few more weeks, the solution was scaled and the number of scenarios increased to five. This made it possible to optimize the work of the subscriber department in a short time and redistribute the company's resources.

Using IconRPA to optimize the entry of large amounts of information into the ERA Monitoring client billing subsystem is a landmark project that demonstrates the advantages of automation tools in modern conditions, "said Vyacheslav Kostin, CEO of Icon Soft. - The platform successfully coped with the task of simplifying processes and showed excellent results. We are faced with significant restrictions caused by the ERA-GLONASS information security settings, as well as specific versions of environment applications. As a result, the product was adapted, thereby significantly expanding the applicability, because as a rule, RPA solutions are needed to automate legacy systems. IconRPA is a product that fits all categories of companies with the need to resolve complex internal and external processes in a non-trivial environment.

The installation of the solution made it possible to switch 80% of operations to automatic mode. This made it possible to simplify the work of employees and direct resources to solving problems that cannot be fully automated.

The IconRPA robotization platform has completely closed the need to optimize the multi-level data entry process for ERA Monitoring clients, "said Leonid Paramonov, head of the commercial directorate of GLONASS JSC . - The solution made it possible to automate the work of the subscriber department quickly and without the cost of updating the system, as well as redirect the freed resources to other promising areas. In the future, we plan to scale the platform and expand the number of scenarios used to ensure high speed of user service and constantly improve the convenience of interaction with the system.