Customers: Grandee Peterhof SPA Hotel St. Petersburg; Tourism, hotel and restaurant business Contractors: UCS SPb (UCS) Product: R-KeeperProject date: 2014/03
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The visitor at an input receives a special bracelet with the chip, thanks to it all procedures which the guest or any purchases made in the phytobar used are fixed. Payment comes once at the exit from a complex when all data from a bracelet are read out. The personnel do not have need to keep separate account of all made transactions as information on sales comes to a system and is displayed reports.
Ample opportunities of the software successfully are implemented in the Grandee Peterhof by SPA Hotel at sale of subscriptions which are differentiated not only on the number of visits, but also time of day (morning or complete day). The program controls the number of visits and time of pass of the guest, for example, it will not allow use of the morning subscription in the evening.
In the Subscription system it is easy to perform armoring of procedures. The special table checkerwork where on one axis the list of specialists or offices is submitted, and on another – time is for this purpose provided. Thanks to the fact that on the checkerwork all information is presented in the grid form in it easily to be guided. In the table phone, client name, employment of an office or the specialist are at the same time visible.
For automation of places of public catering the Grandee Peterhof of SPA of Hotel the UCS SPb company installed the hardware and software system R-Keeper v.7 which helps to optimize work of all restaurant. This universal system has almost unlimited potential. It allows to keep not only account of cash sales and merchandising, but also financial accounting of all enterprise. Thanks to R-Keeper v.7 it is possible to exercise control of work of personnel, through functions of motivation to apply awarding and penalties, to consider working time, to use separation of access rights to data. Also the R-Keeper system has ample opportunities in work with programs of loyalty.
Specialists of UCS SPb company equip three workplaces of linear personnel and also a workplace of the manager. The software module WEB MONITORING of the server is set, thanks to it it is possible to exercise control of work of restaurant remotely from any place in the world on the Internet.
The banquet room of Korkuli and traktir Mikhaylovsky, being in hotel complex, is occupied by 2 floors and are separated into zones. On the feather floor - Traktir, on the second – the banquet room. The R-Keeper program provides separate maintaining banquet orders, this function at the cash station is performed by introduction of data in the special program menu. At restaurant dishes of the Russian and European cuisine are provided, at the same time at it it can be serviced up to 120 people, the automation system helps to accept and process orders of guests quicker and more qualitatively.