Heineken (Polycom RealPresence Ready)

The Polycom company announced in July, 2012 that the international brewery Heineken installed the systems of telepresence of Polycom RealPresence at the offices to reduce the number of business trips of staff of the company across Great Britain and also to simplify communication of staff of the London and Edinburgh divisions of the company, to accelerate decision making and to increase productivity of business in general. The unique Polycom RealPresence platform helped Heineken to turn offices into these virtual centers, within a year to cut down expenses on business trips more than for 250,000 pounds sterling and also to reduce emissions of a carbon dioxide gas in the atmosphere by 160 tons. It is equivalent to the amount of a carbon dioxide gas selected during 1,270 automobile trips between Edinburgh and London or 752 air flights between these cities.

The Heineken company having wide network of divisions needed to find the safe and reliable solution of a video conferencing which would allow more than 500 employees to communicate and resolve working issues, being in any place and at any time. Today in Heineken Great Britain more than 11 rooms equipped with solutions of video conference, and in other countries, including the Netherlands, Mexico, Romania, Poland and the USA (all – more than 50 countries) - 160 rooms are set. In Great Britain new video solutions, including rooms of telepresence of Polycom® RealPresence® Immersive (Polycom® OTX™) and the video solution Polycom® RealPresence® Room (HDX® 7000) on the basis of the unique Polycom® RealPresence platform, the most universal program infrastructure for collaboration in video conference were unrolled.

Besides, offices Heineken were equipped with Polycom CMA™ Desktop thanks to which the staff of the company can use services of the concierge for participation in any call, and annually around the world them more than 8 thousand are carried out. The implemented video solutions Polycom OTX Room actively are used by workers for different holding meetings – from meetings of the Board of Directors prior to meetings of different departments and interviews. For example, the staff of the Edinburgh office can conduct an interview with the candidate from London, being at themselves in office.

Effective information exchange is very important for the brewing industry which works 24 hours a day. Thanks to the implemented solutions sales representatives of Heineken can save better a work-life balance, reduce costs for trips across Great Britain, having at the same time improved information exchange with colleagues in real time. Use of the Polycom RealPresence Platform platform allowed Heineken to unroll the single system of the joint communications giving the chance to carry out audio, videos are ringing, exchange of content between a great number of participants. In process of growth of use of new solutions of Heineken will set the software of Polycom RealPresence Mobile on IPad tablets that will help employees to make video calls and to communicate with colleagues, being in every spot on the globe.