Customers: Holloway America Contractors: Comindware (Kollovear) Product: Comindware Business Application PlatformProject date: 2019/08 - 2020/02
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Using the solution Comindware all business processes of a back office of the enterprise are transferred to a digital form and service approach to processing of requests of employees is implemented. Actually all staff of Holloway America received "single window" where they can address on all questions of the administrative service (AS) - not important it is about issue of the reference by HR department, the request for a business trip, office supplies, IT support, etc. End-to-end approach to automation of a back office provides smooth processing of the request regardless of the number of the attracted services of the enterprise. Thanks to implementation of the automated solution the transparency of processing of requests is considerably increased, time and labor costs necessary on processing is reduced, internal paper document flow is minimized, operating costs are reduced and also the loyalty of employees is significantly increased.
Moreover, at the current stage of cooperation the foundation for further digital transformation of operating activities of the enterprise thanks to implementation of the end-to-end business processes of the company affecting all processing stages of the client order - from its receiving before delivery to the made products - and permanent business process optimization of the enterprise is laid.
Within further cooperation in the short term using the solution Comindware processes of warehouse logistics and monitoring of delivery statuses of materials in production workshops will be automated that will help to increase the speed of production of products due to ensuring necessary level of transparency and due speed of delivery of required materials to production.