iGooods started transfer of a tip for couriers and purchasers through CloudTips service

2020: Start of a translation service of a tip for couriers and purchasers

On February 3, 2020 it became known that the delivery service of products iGooods started transfer of a tip for couriers and purchasers through service CloudTips, the joint project' Tinkoff'and CloudPayments. Money will arrive into the account to direct contractors of the order at once. The amount of a tip in the application will not be fixed: clients will be able to translate to couriers and purchasers remuneration in any size. The company assumes that a tip can increase the income of couriers and purchasers by 10-20%.

An opportunity to translate a tip directly to the contractor is a development of economy of P2P. This model encourages direct interaction between the client and the courier or the purchaser, allowing to build more comfortable system of cooperation for each party. Transactions are not assessed with taxes, and from iGooods service there are no deduction of a part of remuneration.

The translation function of a tip was tested on small selection for a month and since February 3 is available to all users. Queries to add an opportunity to encourage the contractor the last few years arrived from clients and personnel. Often at people who want to thank the courier, are not present cash. Besides, before introduction of this function it was impossible to encourage the purchaser who selected products from shop.

Couriers and purchasers will receive a tip on personal cards through the CloudTips platform. Remuneration can be transferred only from the card which is linked to the iGooods application. In orders where there is no linked card of the courier and the purchaser, the tip button will not be shown.

The commission of CloudTips for use of the platform makes from 5 to 10% depending on bank. Transfer of a tip is not taxed as it is donative from the individual to the individual.

iGooods is the developing startup, we only began to come to operating profit in the majority of the cities. Function of a tip will help couriers and purchasers to get more profits. We do not consider a tip as something obligatory, for clients it is an opportunity to thank the person who for him tried. For example, to us requests for introduction of this function from people who do big orders from 30 kg arrived. They would like to encourage the person lifting purchases on the floor without elevator commented the managing director and the co-founder of delivery service of the products iGooods Grigory Kunis

CloudTips allows to transfer a non-cash tip, Donata or donation in any service industries — to waiters, hairdressers, couriers, etc. Partnership with iGooods perfectly illustrates convenience and relevance of service: the client can transfer a tip in the same place where he makes and pays the order — in mobile application. The application allows the client to leave a tip to the courier after delivery. Remuneration can be transferred as well to the collector of the order. We are happy with results of the pilot with iGooods and are sure that now the present possibility will be estimated by clients and the partner's employees, notes Dmitry Spiridonov, the co-founder and the CEO of CloudPayments