Infinity TAXI in the Krasnoyarsk company "SHEF Taxi"

The Krasnoyarsk company "SHEF Taxi" was organized in September, 2009, renders services of the passenger and cargo taxi, the order of buses, long-distance transportations. At a stage of the organization, the management made the decision on a company performance using the most modern and reliable management tools by taxi service.

"All were considered, or almost all solutions which were present at that time at the market, - Denis Salamatov, the commercial director of Movement LLC (SHEF Taxi brand) tells. - Forums were read, demoversions are downloaded, remote demonstrations are browsed and even trips to other cities for the purpose of acquaintance with products are undertaken. Infinity TAXI looked considerably strong contenders. It is difficult to select some specific key features. At the time of purchase for us was integration into electronic cards as we entered the market as the taxi in which the price of a trip is known in advance is especially important. In Infinity TAXI it was implemented most successfully as it seemed to us. At that time in Krasnoyarsk we were one of the first who provided similar service. Now such firms more than 10, but everything can change with input of the new law which will oblige to set taximeters. Respectively to tell sense to the client the price at once will be gone - will consider all the same a taximeter. Therefore, it is possible that into the forefront the program capability will leave to work with taximeters. The unrolled system of reports and the built-in full-fledged call center became additional benefits of Infiniti for us."

According to Denis Salamatov, at the moment in "SHEF Taxi" practically all functionality of Infinity TAXI, except for the modules GPS and the Taximeter is used. For example, using the module SMS to the client messages at purpose of the machine are sent to order, and after the trip to it the SMS check comes, for initial calculation of cost the module of electronic cards is irreplaceable, and all drivers actively use Java terminals.

Denis Salamatov notes that the market of the taxi of Krasnoyarsk still remains highly competitive, nearly an every month there are new companies most of which part disappears within half a year. In such working conditions everything is important: from some new counters, to stability and reliability of the company in general, transparency of the provided service for the consumer. Respectively, the used equipment, the software and its technical support owe also high standards.

It is a little statistics. At the moment the company executes about 1000-1500 orders a day. The quantity of the calls both entering, and proceeding in a month exceeds a mark of 100 thousand. In change from 3 to 5 operators, depending on time of day and a day of the week usually work. At the same time machines on the line usually about 60-80, all their about 300. At the same time 40 of them, it is own machines of firm.

"Plans for development in us the most ambitious, - Denis Salamatov shares. - In the near future we are going to broaden considerably the park of own cars, especially to it we are persistently pushed by the new law on the taxi. However we continue to expect also the involved drivers, for this purpose we enter into staff of the special person who will be engaged in a design of permissions for private drivers. According to optimistic forecasts we are ready to come in the spring to a level in 2000 of complete orders in day - for our city this quite significant amount. I consider that our plans are quite achievable, that the so-called 69th law did not stir the main thing!".