IKEA Russia (UCMS WorkForce (Quinyx))

Customer Feedback

"Now outsourcing of payroll calculation from UCMS Group is implemented in all child organizations of group of IKEA — the leading specialist on compensations and privileges of IKEA company comments. — Our company always very carefully approaches a question of selection of budgets and therefore the provider ready to calculate the salaries for the cost accepted for us was required for us.

We work with UCMS Group company already more than 8 years. During this time the number of employees for whom the salary is calculated grew up several times, also the organization structure of our group significantly became complicated. Besides, the policy of personnel management in IKEA has own specifics – our employees often pass from one division of the company into another, and it demands qualitative, flexible and operational solutions from our partner. Now settlement process is organized as follows. Each manager from our enterprises or divisions has a problem of times a month to unload data for transfer to their outsourcer. Information is unloaded from our internal system of personnel management in which all data on compensatory leaves, holidays, diseases and dismissals are entered. After data are unloaded, they are transferred to specialists of the company provider in secure channels. The transmission format of data initially was defined by us – in this case, the UCMS Group command adapted to our requirements. After direct payroll calculation by the outsourcer's specialists, in IKEA all necessary reports are transferred in the set form and also pay slips for each individual employee.

I will note that before each settlement period there is a planning of interaction to the outsourcer within whom time of providing documents to within one hour is specified. In general, to pass to outsourcing, courage is necessary - new business models and technologies are created they were used, but not in order that were afraid of them. And if you selected this direction – try to pass in it up to the end. In this sense the professional outsourcer is necessary and sufficient condition of the successful project, and it is necessary to select it counting upon long, productive and cost-efficient partnership".