IXcellerate introduced monitoring of IT infrastructure on the Russian software "Remote"

2025: Implementation of IT Infrastructure Monitoring System

The operator of the commercial network DPC IXcellerate in partnership with the company "" in Jet Infosystems less than two months completed the project to implement a comprehensive monitoring system IT infrastructures based on Russian the product "from Remote controller the developer." Laboratory Numerator This system allows the company to quickly track the state of more than 700 different objects and services. This "" was Jet Infosystems reported on November 10, 2025.

The observability of the landscape, the availability of services, the forecasting of potential user problems, the speed of diagnosis and localization of emergency situations, as well as the impact on the experience of each consumer - all these are the key tasks that the implementation of the IT infrastructure monitoring system was supposed to solve.

As a result, the integrated system enables IXcellerate to monitor all of its IT infrastructure in real time with over 130,000 data elements .

Our mission is to create the conditions for the growth of the digital business of our customers and partners, offering modern solutions and platforms for hosting IT infrastructures, as well as a high level of service. To do this, we need to constantly scale and develop our IT landscape. The introduction of the Remote Control system made it possible to build comprehensive monitoring of internal corporate systems - from network infrastructure to business applications. Now we can quickly detect events affecting the work of our employees, quickly eliminate and analyze the causes of occurrence, - commented Igor Semenenko, Chief information officer IXcellerate.

The remote control has become the optimal basis for building monitoring in the large-scale and technologically heterogeneous IT infrastructure of IXcellerate. Within the framework of the project, we adapted the system to the peculiarities of the environment: we improved the mechanisms for monitoring domestic network equipment and implemented non-standard functionality for the product - automatic construction of network maps with visualization of connections between objects. This significantly increased visibility and simplified administration. Thanks to the flexibility of the platform and close cooperation of all project participants, we managed to take into account all the requirements of the customer and complete the implementation on time, - said Alexey Hakobyan, Head of Monitoring, Jets Infosystems.

Ensuring high-quality monitoring of the IT infrastructure is the primary task for any company, especially when it comes to big business. After all, any accident in their infrastructure is a risk associated with the loss of customers, reputation and money. Therefore, the sooner the problem is discovered, the more favorable the consequences for business will be. The remote control is well suited for solving such a problem, "added Dmitry Untila, head of the remote control product.