Interactive services of MOBBIS together with Call center of Infinity

The MOBBIS company develops software products and provides services in the field of additional mobile technologies since 2005. Services of the company are among: SMS informing, Email informing, services in determination of a geolocation (HLRLookup), services based on USSD technologies (flash SMS, the mobile directory), software development in the field of mobile technologies and web programming.

In particular MOBBIS is a creator of the MOBIPACE system which gives the chance of sending mobile messages practically worldwide and is the tool for marketing communications in any sphere of business. Still odnin the noticeable project of the company - SMS Сenter. It allows using a global network of Internet from the number to send the SMS and MMS of the message to any mobile numbers of the world, at the bottom prices, to conduct the personal page and to tell the world about the interests.

For expansion of a range of the rendered services in MOBBIS the Call center of Infinity which developer is the Russian company "Weathervane Sale" was implemented. First of all, on the basis of the solution, the outsourcing call center with such basic services as was implemented: auto attendant, vote, etc. In addition, using the system of the interactive voice menu (IVR) Infinity a number of the innovation paid services was implemented. Perhaps, the most interesting of them is the service under the name "Help Center for Soccer" started and which is successfully functioning at the moment in Armenia. Having called on the short number, subscribers in real time can obtain the most up-to-date information about the matches going at the moment worldwide, already complete and also upcoming games of the known championships. At the same time, it is possible to obtain the most complete data about a game: the account who scored a goal, in what minute and many other things.

Also based on voice services, using Call center of Infinity such services as "An interactive voice horoscope", "The voice portal of cookery" and "The interactive English teacher" are implemented. One more interesting project was implemented on open spaces of the Russian part of a global network of Internet. On certain portals visitors could find interesting interactive rollers: in them the famous people made certain actions or delivered the speech turned to looking then they answered phone and began to dial some number, at this moment the roller stopped and the user was offered to enter the name and the phone number, and in several seconds on this number the call which contained the personal address of the famous person to the user of service arrived.

"Two years later after implementation of Infinity, I can tell with confidence that it is a convenient system in work and setup", - Ruben Melikyan, the commercial director of MOBBIS shares. "In the future, we are going to bring to the market of even more integrated, interesting and not sample services for our users in Russia and Armenia. Also considering efficiency and competence of technical specialists of Weathervane Sale company, according to the solution of the arising questions, I consider that the product Call center of Infinity is quite capable to cope with the plans which are drawn up by our company, concerning voice portals and the integrated voice services". ________________________________________