The Lege Artis clinic changes solutions 1C for compatible

Specialists of the company "1C: The first BIT" (1C: Accounting and Trade) completed the project of automation of clinic of esthetic medicine Lege Artis the solution "BIT: Management of the medical center", the company reported on February 20, 2013.

Start

Earlier software products "1C: Accounting 8" and "1C: Payroll and HR Management 8" were applied to conducting regulated accounting and payroll in the company.

Processes of customer relations were not automated, there was no uniform customer base, all data in a card file were entered manually, medical records were stored on paper carriers, the risk of losses of information increased. Administrators executed manually many transactions.

For the purpose of the quality improvement of service and business process optimization which are responsible for formation of a customer loyalty, the management of clinic made the decision on implementation of the specialized solution "BIT: Management of the medical center".

The standard functionality of the program as much as possible corresponded to industry features of the enterprise and allowed to solve the following problems:

• creation of the database which will allow to store the large volume of data on each patient;
• creation of a system of electronic cards;
• minimization of manual work of administrators;
• customer service fall forward;
• organization of operational accounting of clients.

Solution

Project implementation was enabled by the company "1C: The first BIT" (1C: Accounting and Trade). Her specialists installed the program "BIT: Management of the medical center", provided user training. Three workplaces are automated: in a system two administrators and the chief accountant of clinic work.

Result

Implementation of the software solution "BIT: Management of the medical center" allowed to bring relationship with the client to higher level. Service and service quality of visitors considerably improved. Customer-oriented approach in work promoted formation of positive image of clinic.