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Project

"Light technologies" automates corporate telephony

Customers: Light technologies of MSC

Moscow; Electrical equipment and microelectronics

Contractors: Croc
Product: Skype for Business (ранее Microsoft Lync)

Project date: 2013/11  - 2014/02
Project's budget: 2300000 руб.

Content

On February 27, 2014 the CROC company announced system implementation of unified communications for Light Technologies company.

Project Tasks

"Our company successfully competes with the leading European manufacturers of energy efficient lighting solutions. And not to reduce speed, we should develop the range and quality constantly. Considering the geographically distributed nature of business (production is placed in Ryazan, and head office — in Moscow), we looked for the solution which would allow to improve information exchange between branches. Unified communications help us to contact quickly the necessary employee, to organize collective discussion of tasks with colleagues from the different cities and joint work with the project documentation that increases decision making speed. The system of unified communications is expected 5 thousand employees, but in the future it is also possible to connect to it offices in other regions of Russia and the CIS countries" — Mikhail Kudinov, the development director and to business technologies of "Light technologies" noted.

Project Progress

"This project special. Starting implementation of the systems of unified communications, customers usually refuse the telecommunication solutions used in the past. But the Light Technologies company decided to leave mini-automatic telephone exchange of Asterisk in the infrastructure, integrating it with Lync 2013. It allowed to save the investments made earlier and to receive additional functionality — a possibility of joint work of employees and solving of tasks out of office via the headset for telephony. For us this wish of the customer became testing: the products Asterisk to a lesser extent, than many other modern solutions, are capable to be integrated with the communication client of Microsoft. Nevertheless the objectives are achieved, and today the company uses stable communication" — Stanislav Cherkov, the head of unified communications of CROC company told.
"Microsoft gives opportunities of corporate social communications, guaranteeing security and confidentiality which are so necessary for business. Lync brings remote communications and meetings to the new level from where the staff of the company would not work. The version of Lync 2013 the updated interface and also enhanced capabilities, for example, convenient work on mobile phones and tablets distinguishes, a possibility of communication with users of Skype, video conference with several speakers. The multifunctionality and support of telephony functions characteristic of a product attracts the Russian customers who aim to increase efficiency of joint work" — Alexander Zatesa, the marketing manager of the product Lync, Microsoft in Russia added.

Project Results

The project was implemented within five months. Cost is 2.3 million rubles.