Luxury of the Baby (BIT:CRM 8)

The Following Functions Were Automated:

• Monitoring and analysis of key indicators of activity of the enterprise

• Order placement of buyers

• Calculation of normative cost value of orders

• Pricing, price lists

• Analysis of sales of ABC/XYZ

• Sales planning

• Formation of the diagram of receipt of payments

• Settlement with buyers

• Business process automation

Description

For obtaining versatile operational information about a status of the customer base, volume and structure of sales, the organization of the loyalty program, control and correction of works of sales and other services in "Luxury of the Baby Wholesale House" company (trade in children's goods) a system "BIT:CRM 8" is implemented.

Key Features Automated in the Company:

• sales management and accounting in one program;

• sales plans;

• complete contact history with partners;

• personalisation of the relations;

• criteria of segmentation of the customer base;

• automatic filling of templates of commercial offers;

• problem definition to sales managers and control of their accomplishment;

• funnel of sales;

• efficiency analysis of marketing efforts;

• marketing polls and monitoring of customer satisfaction.

This configuration completely meets needs of the client. Employees "1C: Accounting and Trade" (BIT) performed works on setup of the software product for more effective use, consulting services are rendered, the ITS maintenance is conducted.