| Customers: MPSC of the Moscow Region GKU Krasnogorsk; State and social structures Product: Artificial intelligence (AI, Artificial intelligence, AI)Project date: 2022/05 - 2022/11
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2022: Voice Assistant Launch
A voice assistant has started working on the hotline of the Moscow Region, which will record in the MPSC, advise on popular services, check the status of readiness of documents and more. This was announced on December 19, 2022 at the Ministry of Public Administration, IT and Communications of the region.
 | Voice assistants are an opportunity to quickly get the information you need. So that residents do not wait for the operator's response, but receive the main article: consultation on the most popular issues in a few seconds, we launched an assistant to the MPSC, - said the Minister of State Administration, Information Technologies and Communications of the Moscow Region Nadezhda Kurtyanik. |  |
The voice assistant of the "My Documents" centers can record or cancel the appointment to the multifunctional center, check the status of the application and clarify the information on the MPSC schedule. Also, the voice assistant will advise on the most popular services and state duties. If the applicant forgot the pin code of the pre-record, he will definitely remind him.
To get answers on the work of the MPSC near Moscow, you need to call 122 from the territory of the Moscow region. In the voice menu, select 3 and ask the question of interest. Calls are received around the clock.
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