| Customers: MTS Bank Moscow; Financial Services, Investments and Auditing Contractors: BMP Logic Product: ARISProject date: 2013/09
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The Business Logic 2.0 company (is later than BMP Logic, enters into IT Group) completed the project on creation of methodology of the description of business processes of JSC MTS-Bank using the solutions ARIS.
Experience of business process modeling in MTS Bank contains about 6 years. The methodology of the description of business processes changed depending on the modeling purposes and also depending on the used modeling environment.
Due to the large-scale development of retail business of MTS of Bank in 2012 the need for updating of methodology of design and also for transition to essentially new system level of creation and the analysis of process base increased. The bank selected the solution ARIS as the target platform. This project was executed jointly with specialists of Business Logic 2.0 company. Within the joint project the methodological base for uniform business process modeling of bank was created. The agreement on modeling where the basic principles and rules of the description of business processes are registered is drafted. In addition to methodology of the description of business processes specialists of Business Logic 2.0 company developed scripts of ARIS on financial value analysis and formation of the process chart of business processes. An important stage of the project — training of specialists of bank in the field of business process modeling in the environment of ARIS and also training in questions of dynamic modeling for the analysis and improvement of the existing processes of bank.
For full-scale implementation of the process approach MTS Bank forms a project team by description of business processes. The bank aims to use the ARIS environment not only as the tool of the graphic description of business processes, but also as the means allowing to improve process according to the planned purposes.
"On internal services by description of business processes we have stable demand. Heads of business divisions of bank think of projects and processes and actively participate in all blueprint stages of business processes — the director of the department of development of business processes and the product description of JSC MTS-Bank Yulia Malyshkina comments. — Describing processes, we are engaged in their optimization".
"The description of business processes shall pass into a stage of their continual improvement — from start of this cycle the effect for business will be significantly more. I am sure that the methodology of the description of business processes created in our project will become a serious basis for the subsequent improvement of business processes" — the director BPM experts of Business Logic 2.0 company Koptelov Andrey emphasizes.
