Customers: Magic mile St. Petersburg; Show business, leisure, sport Contractors: The Cliques system (before BMicro, Bmicro) Product: Klient-Communicator (Click)Project date: 2017/02 - 2017/04
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On May 11, 2017 the company of Cliques System announced implementation of CRM of Cliques Children's centers in the entertaining and informative park "Magic Mile".
The opportunities provided by industry crm the solution allowed to automate significantly all process of work of the park, to promote growth and maintenance of consumer loyalty. Armoring, wishes, tasks – all this allowed not only to interact effectively with the client here and now, but also to stimulate the subsequent demand for services of the leisure center.
The technical issues connected with armoring of places, sale and printing of tickets also easily are solved by means of industry crm. Here also the complete financial statements are reflected. Not the idle question for any children's center – control of safety of participants at the event – is implemented through integration of a system with the security complexes which are already set at the user, including pass through a tourniquet under tickets.
Tracking of movements of little guests in game zones can be performed using game documents which so are pleasant to most of children. Such "passports" with the photo of the child and a barcode will become a pleasant memorable souvenir and the invitation to return again.