Customers: Mail of Lithuania (Lietuvos pastas) Vilnius; Housing and public utilities, service and household services Contractors: Zebra Technologies Product: Zebra ZQ series Printers of labelsProject date: 2019/03 - 2019/08
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2019: Acquisition of mobile Zebra ZQ510 printers
On September 5, 2019 the Zebra Technologies Corporation company reported that Mail of Lithuania supplied employees with two thousand mobile Zebra ZQ510 printers within the Smart Postman project ("The smart mail carrier") for more effective customer service. The recent research of Mail of Lithuania showed that 76% of clients are more satisfied with such services in comparison with traditional service in postal telegraph offices.
Mail of Lithuania for September, 2019 has more than 500 postal telegraph offices and 85 points of mobile service. The enterprise needs to provide an effective mail service through the whole country, especially in rural areas with the smaller number of departments therefore the mobile technology allowing mail carriers to render to clients inexpensive services directly at home was implemented.
It is the next stage of the planned strategy of upgrade of Mail of Lithuania. In process of deployment of the project through the whole country more printers and, perhaps, other equipment of Zebra will be implemented, |
The ZQ510 printers developed together with Mail of Lithuania and the partner of company Zebra, UAB Informaciniy technologijy organizacija (iTo) print confirmations on receiving or payment of subscriptions and the postage dues and also receipts and notifications on outstanding delivery. Accessories and also the Print DNA Profile Manager Enterprise and Bluetooth Printer Management tools which expand possibilities of the employees who are directly working with clients are included in the package of the mobile solution for printing of Zebra.
Mail of Lithuania aims to satisfy customer needs, increasing the level of convenience and flexibility of service. In modern service economy on demand mobile solutions of printing of Zebra allowed Mail of Lithuania to optimize the procedures and to make work of mail carriers of more effective, having provided them advantages to better customer service, tells Fred Bismuth, the vice president of Zebra Technologies for sales in Eastern Europe
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