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Project

The retail chain stores of "Matreshka" entrusted service of a retail store equipment "CST to Service"

Customers: Matreshka (Trade and development)

Ufa; Trade

Contractors: Maykor (Meykor)
Product: Projects of IT outsourcing

Project date: 2012/02

The Russian service company "CST Service" announced contract signature about cooperation with the Trade and Development company owning Matreshka supermarket chain. Within cooperation "Service" provides to CST delivery and service of a retail store equipment for new supermarkets "Matreshka" in Ufa (Republic of Bashkortostan).

Within the contract "CST Service" delivers a modern retail store equipment in supermarkets of Matreshka network, makes replacement of the outdate and failed equipment, including cash registers and weight equipment. The range of services also includes further service maintenance, including TO and repair of the cash register equipment, interaction about IFTS and replacement of CJ. Service of the weight equipment includes repair, TO, calibration and the automated checking. At the same time diagnostics and repair of equipment are performed on site equipment installations (on-site service), by the principle of "one window" and in the minimum terms that helps to avoid loss of revenue from idle time of shops, emphasized in "CST Service". Now "CST Service" provides equipping and maintenance of four supermarkets of Matreshka network.

"For us it was important to find the partner who could implement the project on creation and service of the technical park of our shops at the high level. 'CST Service' — the company which implements such projects in many regions of Russia long ago and successfully and it became one of the reasons of our choice — Alevtina Trofimova, the director of the company "Trade and development" told. — Also we estimated unique services which the company renders on service of the weight equipment, in particular, remote checking. We consider that we made a right choice, having begun cooperation with 'CST Service' as this company has extensive work experience with retailers in all regions of Russia including in Ufa".

As the vice president for business development "CST Service" Stanislav Brodyansky told, "CST Service" offers retailers service of hardware and service of "turnkey" shops in all regions of Russia today that became possible thanks to existence of own network of the service centers covering all territory of the country, to a broad spectrum of the services rendered to customers and close cooperation with the leading vendors. "The advanced federal and regional retail companies incline to the choice of complex service projects more and more — it allows to optimize business processes and to save financial and organizational resources. We highly appreciate the trust put in us by Trade and Development company, and we hope for further effective cooperation" — Stanislav Brodyansky added.