The medical center of Cheta "Medicx" has an electronic queue NeuroniQ

2021: Implementation of Queue Management System

medical In the center Chita "" Medical X was installed on electronic queue of NEURONIQ system. March 22, 2021 the company reported. Technologies of the Future

In addition to the quality of services provided, the company pays great attention to the emotional state of visitors. Therefore, the clinic features a stylish design and a cozy environment that allow patients to feel calm. Additionally, for the comfort of visitors, a queue management system (WMS) was introduced.

SUO is an indispensable assistant in the implementation of "lean technologies" in medical institutions, in creating favorable reception conditions and improving work efficiency. The main task of the software and hardware complex is to automatically organize and distribute the flow of patients depending on the purpose of the visit.

For visitors to the institution, such a solution creates comfortable waiting conditions, reduces the number of communications, reduces the likelihood of conflicts, eliminates the risks of choosing the wrong queue and provides the opportunity to expect away from crowding. In this regard, service satisfaction increases and the likelihood of advising acquaintances and a second visit increases. In addition, ACS reduces waiting times, thereby increasing the capacity of the organization.

Due to the improvement of the atmosphere in the waiting area, the stressful load on staff is reduced, the lack of a linear queue eliminates the accumulation of people at the jobs of the registration staff. In general, the implementation of the NEURONIQ system leads to an increase in efficiency and quality of work.