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Project

Rostelecom implements the IP telephony in medical institutions of the Astrakhan region

Customers: Ministry of Health of the Astrakhan region

Contractors: Rostelecom South
Product: Rostelecom: Virtual PBX

Project date: 2018/07  - 2019/01

2019

On January 30, 2019 the Rostelecom company reported that it will provide with telephone IP communication of 37 medical organizations of the Astrakhan region. The company implements digital service and installs the necessary equipment, including telephone sets, for an operative communication of patients with insurance companies. The solution is developed based on Virtual PBX service using cloud computing and will provide direct connection with numbers of a hot line of the leading insurance companies.

According to the company, the digital telephony will expand possibilities of patients at the request for consultation on medical examination passing, to terms of waiting of diagnostic services, obtaining policies of compulsory health insurance.

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Our service is especially convenient for those who did not get used to wait. To the patient wishing to get urgently advice in insurance company will be to click on enough SIP- phone set near registry. The service allows to receive not just telephony, and the modern solution of the organization of communications for organizations and citizens.

Vadim Sung-chi-mi, director of the Astrakhan branch PJSC Rostelecom
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At the same time using service it is possible not only to make calls, Virtual PBX has a row and other advantages, for example, she allows to write a talk or to perform readdressing that any incoming call was not missed.

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The service developed by Rostelecom is the tool at relationship of the medical organizations and insurance companies. Now, without leaving medical institution, the insured citizens will be able to consult with the specialist directly in the course of receiving medical care. For this purpose it will not be necessary to dial number, it is enough to select insurance company, to pick up the phone and to wait for the answer of the specialist.

Andrey Skoblev, head of service of information technologies of the Astrakhan branch JSC Sogaz Honey Insurance Company
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Installation of SIP telephones is planned in medical institutions of all districts of the area and the regional center.