CarMoney automated the process of adapting employees using a mobile application TalentTech

2022: Automate the process of adapting employees with a mobile application

On April 27, 2022, the company TalentTech announced that fintech the service CarMoney optimized the employee process onbording using the HCM platform module. TalentTech Adaptation Thanks to the use of the application with gamification elements, it was possible to increase the number of responses to vacancies by 30% and reduce staff turnover by 15%.

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The tasks that the CarMoney set for itself were: to minimize the outflow of personnel at the stage of the trial period and not to depend on the format of work and number when adapting personnel. That is why the service was looking for an easy-to-understand and use digital tool that would allow you to quickly immerse employees in work, not depend on the format of work and the number of beginners in the moment. With the help of the mobile application TalentTech Adaptation, an interactive trajectory of acquaintance with the company and the team was built.

TalentTech and CarMoney developed a unique track to adapt to the tasks of the team, castomized the interface, added game and competitive elements. The inclusion of gamification in the adaptation process effectively involved and motivated newcomers to undergo onboarding. The employee in the application gets acquainted with the organization, step by step passing the levels, for studying each stage receives points, which can then be exchanged in the virtual store for corporate merch.

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For the convenience of users, integration with the postal service is implemented. The application includes automatic reminders of upcoming meetings according to the operational rhythm of the boss and beginner. This function disciplines participants and improves the quality of interaction between employees and managers during the adaptation period.

Added convenient function-assistant "Write HR." At the end of each task, the employee had an SOS button, clicking on which you could ask a question of interest and quickly get help and support from an HR specialist.

CarMoney pays special attention to the process of receiving feedback from the team, so a pulse questionnaire for measuring the mood of newcomers and a feedback service are included in the mobile application.

Automation of the adaptation process has reduced the cost of finding and training employees by an average of 15%.

"Since 2020, we have switched to a distributed format of work. It was important for us to virtualize office space as much as possible, preserve rituals and, in the process of adaptation, synchronize newcomers with the cultural and value code CarMoney in the first working days. Mobile application TalentTech - our assistant: consistently leads a novice in the trajectory of adaptation, disciplines all participants in the process, provides an understanding of effectiveness from the first days of work through the digitalization of reporting. The mobile application TalentTech Adaptation has strengthened and significantly advanced our comprehensive adaptation system for employees. Adaptation is an important, but quite stressful period, and the success of its passage depends on how much we show care, automate and systematize the process, " told Irina Ermisheva, HR Director CarMoney

"Automation of the adaptation process is an important step for the company. Recruiters will spend less time on the routine - you do not have to answer the same type of questions, because all this is already in the application. And the employee will feel care from the first minutes and will become more loyal to your company. In addition, constant contact with a newcomer will help reduce fluidity on probation. And all this will strengthen the HR brand, make the company more visible among candidates, improve the experience of employees when they meet the company, " commented on Julia Gilimyanova, head of the HCM platform module TalentTech Adaptation