Operator Gazprom ID has introduced a GUIDE Secretary

2025: Implementation of the "Guide-Secretary"

Operator Gazprom ID has introduced a Guide Secretary. Operator Gazprom ID announced this on October 29, 2025.

Before implementation, employees faced classic problems. Managers and assistants spent hours manually observing meetings, HR specialists drowned in the routine filling out of questionnaires after interviews, and participants interpreted the results of discussions in different ways. Error risk, inconsistency and protracted processes were routine.

The "Guide Secretary" is not just a transcriber. This is an intelligent meeting participant who connects to an online meeting and conducts an in-depth analysis of the conversation. Its main feature is that it understands the context and provides structured reports for different roles.

• For the manager: "A brief squeeze of an hour-long meeting in 2 minutes. Solutions: increase the budget by 10%. Tasks: Ivan - prepare a report by Friday. "
• For HR: An automatically completed candidate questionnaire with experience, skills and key quotes.
• For the analyst: Highlighting key phrases, trends and automatically tagging the entire rally.

An internal pilot with more than 100 employees performed well. But the main surprise was not just the increase in efficiency, but the real love of users for the new tool.

After the introduction of the "Guide-Secretary," I literally regained one working day a week, - says the project manager. - I used to spend it on "paper" work following meetings. Now I spend it on real work.

Шаблон:Quote 'It's like having a super-responsible intern who is never wrong,' added the HR business partner. - I am now sure that not a single important idea of ​ ​ the candidate will be lost.

Results:

• Reduce the cost of summing up meetings by 20%.
• Increase the speed of reporting by 3-4 times.
• Release up to 5 hours a week for each manager and HR specialist.