The Sberservice takes POS terminals of FC Otkritie bank on service

2019

Signing of the annual service contract of POS terminals

On November 20, 2019 Sberbank reported that the Sberservice takes POS terminals of FC Otkritie bank on service. Service will cover all network of bank. The annual contract assumes technical support of 45,000 items of equipment for contactless payment across all Russia. Thus, after agreement signature about cooperation, the total quantity of POS terminal equipment which services Sberservice exceeded 1.5 million units.

We the company which services a large number of POS terminals. We have a big accumulated experience with different types and brands of producers of this equipment, comments on contract volumes the board member of Sberservice Marat Hayretdinov

The extensive service network and presence of own engineers, became one of advantages in tender. Importance of uniform standards of service and advantage of interaction with one IT company, instead of several, noted also in PJSC Bank FC Otkritie. Besides, the complete solution allowed bank to optimize costs for service. The total cost of the contract was a little more than 53 million rubles.

Signing of the 5-year contract for pokopiyny service of the office equipment

The Sberservice announced on August 5, 2019 signing of the five-year contract for pokopiyny service of the office equipment of Otkrytiye bank. Its total amount will be 728.6 million rubles. The perimeter of the contract includes offices in five federal districts of presence of bank. In total service will cover more than 5000 units of printing devices.

According to the board member of Sberservice company Marat Hayretdinov, as of August 5, 2019 is the largest external contract of Sberservice on service of pokopiyny printing.

On open auction the offer of Sberservice was selected from 11 provided — the vice president, the director of the department of IT infrastructure of Otkrytiye bank Andrey Ivashchenko noted. — We are sure that the experience of technical support acquired by Sberservice at service of Sberbank and also reliability of the company will provide high quality of service of pokopiyny printing in Otkrytiye.

For operational solving of tasks the Sberservice and Opening are going to integrate the ServiceDesk systems and to provide connection of bank to a monitoring system of quality of Sberservice for control of level of service and service quality of the equipment.