Customers: PKF-Energiya Krasnoyarsk; Information technologies Contractors: 1C: The first BIT (earlier 1C: Accounting and Trade) Product: 1C: Payroll and HR Management 8На базе: 1C: Enterprise 8.0 Project date: 2012/01
Number of licenses: 20
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Specialists of 1C: Accounting and Trade company provided convenience of conducting personnel records and payroll by means of the "1C: Payroll and HR Management 8" program in PKF Energiya LLC.
The Following Functions Were Automated:
- Document flow (ECM)
- Accounting of agreements
- Accounting and control of execution of instructions
- Accounting and document storage
- Purchases (supply) and vendor relationship management
- Order placement to suppliers
- Purchase planning
- Vendor relationship management
- Business process management and IT processes
- Business process automation
- Customer relationship management (CRM)
- Personnel management and personnel records (HRM)
- Personnel training
- Planning of employee occupation: holidays and/or other actions
- Sales management, logistics and transport (SFM, WMS, TMS)
- Sales (sale), service, marketing
- Analysis of sales of ABC/XYZ
- Commission trade
- Wholesale
- Order placement of buyers
- Sales planning
- Calculation of normative cost value of orders
- Retail
- Sales accounting of Inventories
- Pricing, price lists
- Warehouse and logistics
- Stock analysis of ABC/XYZ
- Reservation of Inventories
- Management of an order warehouse
- Management of warehouse stocks
Maintenance:
- Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
- Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
- The Internet version of ITS and Internet services of ITS is used
- Consultation on methodical questions of work with the program of 1C is performed
- Individual or group training to work with an information system of ITS is made
- Monthly acquaintance of users with new materials of the ITS PROF is made
- At the request of the user the selection of consulting and methodical materials from an information system of the ITS PROF is performed
- Setup and check of access to the website of user support users.v8.1c.ru is made
- Updating of the platform and the standard configurations "1C: Enterprise", diagnostics of a status of information base, creation of archive copies is made
- Works on updating of the platform and standard configurations, diagnostics of a status of information base, creation of archive copies are monthly performed
- Setup and check of access to the Internet version of ITS and to Internet services "Ask a Question to the Line of Consultations of 1C", "Ask a Question to the Auditor" is made
The Following Tasks Were Performed:
- Consultations on the choice of the software and options of its maintenance
- Sale of the selected software products
- Delivery of software products in office of the customer
- Software installation on the customer's computers
- Training in group at office of the customer
Customer Feedback
In our organization there was a need for automation of customer interaction, including, for increase in sales level, optimization of marketing and improvement of customer service by preserving of customer information and the history of relationship with them, establishment and improvement of business processes and the subsequent analysis of results based on software products of 1C. We stopped the choice on the largest partner of 1C Company, namely on The First Beat company. Specialists of The First Beat company recommended us the 1C:CRM software product which as much as possible meets our requirements to software. Thanks to high-quality consultation of specialists we stopped the choice on this software product. Already at a stage of negotiations specialists told us as it is possible to implement specifics of our accounting, using standard functionality of the program. Specialists of The First Beat company in in advance stipulated terms, could carry out program installation, train end users, configure the program according to specifics of accounting, and also helped to fill out reference books and brought a remaining balance in a system. Thanks to competent work of specialists of The First Beat company our employee quickly and qualitatively passed to the new software product, having avoided any errors in work with the program. We completely accept work of specialists of the company, there is a wish to note high qualification of staff of The First Beat company not only according to the software product, but also directly on data domain. If we have questions according to the program, then we can address to the line of consultations of The First Beat company where we can always quickly receive answers. We are ready to cooperate further.
Vorovyeva M.V., accountant