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Project

Professional Laboratory of a sound (CallBox Contact-center)

Customers: Professional Laboratory of a sound (SoundProLab)

Moscow; Electrical equipment and microelectronics

Product: CallBox Contact-center

Project date: 2012/09

The company looked for call center for incoming calls as the tool for job analysis of operators was required. The functionality and the detailed reporting of CallBox Contact-Center allowed to carry out all tasks of the customer.