Customers: Rizur Production association Ryazan; Mechanical engineering and instrument making Contractors: Expert of 1C Product: 1C:CRM PROFProject date: 2012/01
Number of licenses: 11
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The Following Functions Were Automated:
- Purchases (supply) and vendor relationship management
- Settlement with suppliers
- Order placement to suppliers
- Purchase planning
- Vendor relationship management
- Supply chain management
- Accounting of arrival of Inventories
- Formation of the payment schedule to suppliers
- Sales management, logistics and transport (SFM, WMS, TMS)
- Sales (sale), service, marketing
- Analysis of sales of ABC/XYZ
- Sales planning
- Pricing, price lists
Maintenance:
- Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
- Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
- The Internet version of ITS and Internet services of ITS is used
- Consultation on methodical questions of work with the program of 1C is performed
- Individual or group training to work with an information system of ITS is made
- Monthly acquaintance of users with new materials of the ITS PROF is made
- Setup and check of access to the website of user support users.v8.1c.ru is made
- Updating of the platform and the standard configurations "1C: Enterprise", diagnostics of a status of information base, creation of archive copies is made
- Setup and check of access to the Internet version of ITS and to Internet services "Ask a Question to the Line of Consultations of 1C", "Ask a Question to the Auditor" is made
- Consultation on technical issues of work with software products of 1C is performed
The Following Tasks Were Performed:
- Consultations on the choice of the software and options of its maintenance
- Sale of the selected software products
- Delivery of software products in office of the customer
- Software installation on the customer's computers
- Creation of interfaces and sets of user rights
- Initial settings of standard/industry solution (program) to start accounting
- Input of opening balances / the help when entering opening balances
- Individual training at office of the customer