| Customers: BM-Bank Russia Moscow; Financial services, investments and auditing Product: SAS Real-Time Decision Manager (RTDM)Project date: 2015/05 - 2015/10
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November 02, 2015. Bank of Moscow, SAS and GlowByte Consulting announced[1] on start in commercial operation in bank of a system of adoption of credit solutions based on SAS Real-Time Decision Manager (RTDM)[2].
A system increases customer service quality, doing more flexible and fast decision making process according to credit requests as provides as actually decision-making, and flexible selection of crediting parameters, optimal for the client, – the amount, term, an interest rate and others. Thanks to system implementation, the bank could modify significantly credit strategy and raise extent of automation of process of adoption of credit solutions. A system daily processes in real time more than 1000 requests arriving within the credit pipeline of bank.
Process of consideration of the request consists of two stages. On the first - a system analyzes a possibility of loan granting by a number of the basic criteria collected in the preliminary questionnaire. If the potential for approval of the credit is, then at the second stage the client fills out more detailed questionnaire. On the basis of the analysis of all collected data, including information from the request, parameters of credit history, data on use of banking products and interaction with bank, a system automatically selects and offers the best versions of the credit programs answering to wishes of the client and opportunities of bank.
Within the project the GlowByte Consulting company together with bank configured in SAS RTDM credit strategy, including a specialized matrix of decision making on the credits which considers product offers of Bank of Moscow and possible options of terms for crediting. At the same time it became much simpler to make changes in strategy and algorithms of adoption of credit solutions.
With implementation of SAS RTDM a part of changes of algorithms and strategy employees execute procedures of adoption of credit solutions, responsible for providing, that allowed to reduce terms of their implementation. The system of adoption of credit solutions is a program component, critical for business. Therefore Bank of Moscow approached its choice very responsibly. The open competition according to provisions of the law on purchases of goods, works and services No. 223-FZ was held. All leading suppliers of software packages working in Russia for adoption of credit solutions took part in tender. Based on tender the bank selected the solution SAS RTDM which perfectly proved in the Russian banking market. Its performance, the stock of flexibility, a possibility of further scaling and integration with an operational circuit of bank and also which is saved up by SAS and GlowByte Consulting local experience with this solution were decisive arguments.
"A system allows us to implement changes of the credit procedure more quickly — Alexey Novikov, the acting as the director of the department of retail credit risks notes. — The solution deployed at us by GlowByte company works steadily, and parameters of system performance are like that that provide a stock even on a case of increase in a flow of requests, besides, in the solution the potential for further scaling is put".
"Advantages that our 'engine' of adoption of credit solutions is based on the powerful analytical SAS platform are especially well noticeable on such difficult and large-scale projects as implementation of SAS RTDM in Bank of Moscow — Yuli Goldberg, the director of SAS Russia/CIS of work with the financial sector comments. - In such projects, and tens of implementations of SAS RTDM testify to it, the unique flexibility and scalability of a system allowing users to make decision making process fast fully reveal and more intellectual, automatically to consider the mass of factors and to select the best, most suitable for this client versions of solutions from all available range. We are sincerely glad that as a result of this project clients of Bank of Moscow will have new flexible opportunities crediting and the new level of service".
"System deployment and setup of rules demanded five months of joint efforts of our consultants and specialists of bank. Today the solution SAS RTDM in Bank of Moscow is started for requests for cash loans, and in the nearest future a system will be scaled on other credit products of bank" — Pavel Gamanyuk, the head of practice of risks of GlowByte Consulting tells about further development of a system.
