| Customers: SDEK - Express Courier Delivery Service Moscow; Logistics and Distribution Project date: 2024/10 - 2025/04
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2025: Move to calendar delivery times
SDEK switched to calendar delivery times. The company announced this on May 20, 2025.
This step will reduce the average time to receive parcels by 13%, and will also allow customers to receive their cargo faster without waiting for the first working day of the week. Before that, the delivery calculation was on weekdays.
The transition to an updated system for calculating delivery times, focused on calendar days, was introduced in stages and began back in 2024 with tariffs for B2C customers, and at the beginning of 2025 it was extended to all services, including economical and express departures. According to the company, this will reduce the average delivery time by 13%, and will also allow customers to get their cargo faster without waiting for the first working day of the week.
 | This transition, in addition to increasing the speed of delivery and customer loyalty, will reduce the operating load on PVZ and couriers on Mondays. After all, delivery on working days involves a very strong decrease in activity on weekends, and therefore the accumulation of cargo in the warehouse in anticipation of working days - said Nikolai Pakhomov, head of the logistics products department. |  |
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